What it really takes to hit zero defects over 1,700 parts.
Marcus walked the floor the other day and checked our latest aerospace batch. He couldn’t help but smile from what he heard.
1,720 parts. Zero defects. 100% on-time delivery over three months.
Not because we got lucky but because everything and everyone did what they were supposed to do.
But let’s be clear: these aren’t easy parts. We’re talking complex multi-axis machining, and the kind of precision that makes your palms sweat when you're dialling in the first one.
The Ask
Our aerospace client needed a steady flow of mission-critical parts. On time and no surprises. If something slipped, it would delay their entire assembly line. So no pressure, right?
What We Did
First, we sat down as a team and walked through the job from every angle, setup, tooling, inspection steps, machine assignments. Nothing left to guesswork.
We programmed the parts to run lights-out where it made sense, with built-in checks to make sure quality didn’t drop overnight.
But what really helped? We apply our expertise to continually improve the process. They made the tiny tweaks you only notice when you've run something hundreds of times. That kind of knowledge doesn’t show up in the spreadsheets but it shows up in the results.
The Outcome
Every shipment made it out the door on time with not a single part rejected. The client called it “gold standard.”
And yes, we’re proud of that because it wasn’t a one-off. It’s just how we do things here and it’s been the same for years. Tight processes, good communication, and people who care about the end product their making.